Terms and Review Guidelines

Last updated November 2, 2026

By using RateMyHome you agree to these terms. If you don't agree, please don't use the site.

Who can write reviews

• You must be at least 16 years old.
• Only review a home you actually lived in, and only after you've moved out.
• Write one review per home, about your own experience.
• Don't review a home if you own or manage it, or if someone paid you or offered you something for the review.

Review guidelines

Honest reviews help people choose where to live, and negative reviews are welcome. To keep the site fair and safe, reviews must not:

• name or identify private people, such as neighbors, staff or the landlord as a person, or include anyone's contact details;
• contain hate speech, harassment, threats or sexual content;
• state things you know are false, or present rumors as facts;
• be off-topic, spam or advertising;
• contain links, email addresses or phone numbers.

Every review is checked automatically, and some are also checked by a person. We may decline, hide or remove reviews that break these guidelines, and we may suspend accounts that break them repeatedly.

Your content

You own your reviews. By posting one, you give RateMyHome a worldwide, non-exclusive, royalty-free license to show, store, format and share it on the site and in search results, for as long as it stays on the site. You can delete your reviews at any time.

Reviews are opinions

Reviews are the personal opinions of the people who wrote them, not of RateMyHome. We don't check every fact in every review. Use reviews as one source of information, and visit or inspect a home before you sign anything.

Reporting and removal requests

Anyone can use "Report this review" on a review they believe breaks these guidelines. Property owners and managers can also email contact@ratemyhome.com.co with the address, the review and the reason. We look at every request and decide based on these guidelines. Disagreeing with a review isn't, by itself, a reason to remove it.

Using the site

• Don't try to break, overload or get around the site's security, or collect data from it with automated tools.
• Don't post reviews for someone else or create accounts to get around a suspension.
• Maps and address data come from MapTiler and OpenStreetMap and may not always be exact.

No warranty and limits of liability

The site is provided "as is", without warranties of any kind. As far as the law allows, RateMyHome isn't liable for decisions you make based on content on the site, or for indirect or consequential losses.

Changes

We may update these terms. If we do, we'll change the date at the top, and continuing to use the site means you accept the new terms.

Contact

Questions about these terms: contact@ratemyhome.com.co.